How much does leak detection cost?
Cost depends on the property, symptoms, systems affected and investigation required. Contact us with the details and postcode so we can advise the appropriate survey.
Frequently Asked Questions
Leak Detection FAQs
Clear answers about leak detection, insurance reports, technology, coverage and booking a survey.
If you are comparing services or investigation methods, the Comparisons hub can help you understand the main options before making contact.
Leak Detection
Leak Detection FAQs
Can you find leaks without damaging walls?
Non-destructive methods are used first, including thermal imaging, tracer gas, acoustic detection and moisture mapping where suitable.
How long does leak detection take?
Many residential investigations are completed in a single visit, but timescales depend on property size, access, system type and complexity.
What is trace and access?
Trace and access is the process of locating the source of a leak and identifying the access required to reach it for repair.
Insurance
Insurance FAQs
Does insurance cover leak detection?
Some policies include trace and access cover, but terms vary. We can provide written findings and photographic evidence for insurer or loss assessor review.
Do you provide insurance reports?
Yes. Reports can include investigation findings, photographs, methods used, likely leak location and recommendations.
Can you help with escape of water claims?
Yes. We carry out insurance-focused leak investigations and evidence gathering for escape of water claims.
Do loss assessors accept your findings?
Our reports are evidence-led and structured to help insurers, loss assessors and contractors understand the investigation findings.
Technology
Technology FAQs
What technologies do you use?
We use thermal imaging, tracer gas, acoustic detection, moisture mapping and other investigation methods where appropriate.
Can thermal imaging find every leak?
No. Thermal imaging is useful for temperature patterns, but some leaks require tracer gas, acoustic detection or moisture mapping.
Is tracer gas safe?
Tracer gas methods use a specialist test gas mixture where the pipework and conditions are suitable.
What does moisture mapping show?
Moisture mapping helps show where water has spread through walls, floors, ceilings and finishes.
Coverage Areas
Coverage Areas FAQs
Do you cover Surrey?
Yes. We cover Surrey for residential, commercial and insurance-led leak detection surveys.
Do you cover Berkshire?
Yes. We cover Berkshire, including towns such as Ascot, Windsor and Reading.
Do you cover London?
Yes. We provide leak detection services across London and Southern England.
What if my town is not listed?
The town lists are not exhaustive. Contact us with the postcode and we can confirm coverage and availability.
Booking & Pricing
Booking & Pricing FAQs
How do I book a leak detection survey?
Call, send a WhatsApp message or use the contact form with the property details, postcode and visible symptoms.
Do you offer same-day surveys?
Same-day and next-day surveys are available where scheduling allows, depending on location and engineer availability.
Do I need a plumber before calling?
Not always. If the leak source is hidden or unclear, specialist leak detection can help identify where repair work should focus.
What information should I provide?
Provide the postcode, property type, symptoms, affected rooms, system type and whether insurance evidence is required.
Get Expert Help
Still Have A Leak Detection Question?
Send the property details, visible symptoms and postcode so a specialist can advise the next practical step.
Phone: 0333 577 0194 WhatsApp: Message us Email: Use the contact form