Case Study
Mains Water Leak Detection in East Sheen
Excessive Water Usage Reported By Supplier
Acoustic Detection was used to investigate the symptoms and confirm the cause: leak located at the kerb-side meter end.
Google Reviews ★★★★★ 5.0 Rating 70+ Reviews Read Reviews- ✓ Leak Located
- ✓ Mains Water Investigation
- ✓ Acoustic Detection
- ✓ Repair Route Identified
The Challenge
Excessive Water Usage Reported By Supplier
The client had received a letter for a rental property from the water supplier raising concerns about excessive water usage. A mains water leak investigation was required to identify the likely leak location before repair arrangements could be made.
- ✓ Water supplier reported excessive water usage
- ✓ The issue affected a rental property
- ✓ A mains water leak was suspected
- ✓ The leak source needed to be located before repair arrangements
Investigation
Investigation Evidence
Selected photos and videos from the investigation sequence showing the evidence-led approach used on site.
Investigation
Acoustic Mains Water Leak Investigation
Acoustic detection was used to investigate the suspected mains water leak route and narrow the likely leak location around the water meter end.
Findings
Leak Located At The Kerb-Side Meter End
The leak was located at the water meter end by the kerb-side. This gave the client clear information to pass to the water supplier for the relevant access and repair steps.
- The water meter end was investigated
- Acoustic detection supported the location process
- The leak was located by the kerb-side meter end
- The findings gave the client a clear route for contacting the water supplier
Outcome
Leak Location Confirmed
- ✓ Leak Located
- ✓ Mains Water Investigation
- ✓ Acoustic Detection
- ✓ Repair Route Identified
The leak location was confirmed. The client was advised to contact the water supplier to arrange the relevant repairs because the leak was at their responsible end.
Investigation Insights
What This Investigation Shows
- ✓Supplier high-usage letters can point to water escaping before visible damage appears inside the property.
- ✓Acoustic testing can help narrow a suspected mains leak where the issue is linked to the external meter route.
- ✓Confirming the meter-end location gave the client clearer information for supplier repair discussions.
Local Coverage
Leak Detection In East Sheen
This investigation was completed in East Sheen, London.
We regularly carry out leak detection investigations across East Sheen and surrounding areas.
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