Case Study
Mains Water Leak Detection in Woking
Excessive Water Movement On The Meter
Acoustic Detection was used to investigate the symptoms and confirm the cause: leak source confirmed.
Google Reviews ★★★★★ 5.0 Rating 70+ Reviews Read Reviews- ✓ Leak Located
- ✓ Non-Destructive Investigation
- ✓ Minimal Disruption
- ✓ Repair Completed
The Challenge
Excessive Water Movement On The Meter
The client managed a portfolio of properties and had been contacted by the water board because the meter was showing excessive water movement when no services were in use.
- ✓ Water board contacted the client about excessive meter movement
- ✓ Water movement was present when no services were being used
- ✓ The property required a mains water leak investigation
Investigation
Investigation Evidence
Selected photos and videos from the investigation sequence showing the evidence-led approach used on site.
Investigation
Mains Water Leak Investigation
The issue was investigated as a suspected mains water leak because the water meter movement indicated water was escaping somewhere on the system.
Water Meter Movement Assessment
The meter was showing excessive movement when no services were in use, which indicated water could be escaping somewhere on the system.
The investigation treated the meter movement as a suspected mains water leak symptom.
This focused the investigation on finding the source of unexplained water movement rather than visible internal damage.
MethodAcoustic Mains Leak Investigation
Acoustic detection was appropriate because the suspected fault involved pressurised mains water pipework.
The source of the water movement was identified during the investigation.
Confirming the leak source allowed repair work to be completed for the client.
Findings
Leak Source Confirmed
The source of the water movement was identified and repair work was completed for the client.
- The meter movement was linked to a leak requiring repair
- The investigation provided a clear repair route
- The repair resolved the excessive water movement issue
Outcome
Water Movement Resolved
- ✓ Leak Located
- ✓ Non-Destructive Investigation
- ✓ Minimal Disruption
- ✓ Repair Completed
The repair was completed for the client, helping address the water board notification and excessive meter movement.
Investigation Insights
What This Investigation Shows
- ✓A moving water meter when services are off is a useful warning sign, but it still needs controlled investigation to locate the source.
- ✓Portfolio and rental properties can develop hidden water loss before occupants notice visible damage.
- ✓Finding the leak source gave the client a direct route to resolving the water board notification.
Local Coverage
Leak Detection In Woking
This investigation was completed in Woking, Surrey.
We regularly carry out leak detection investigations across Woking and surrounding areas.
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