Case Study
Faulty Toilet Cistern Investigation in Guildford
Continuous Water Usage With No Visible Leak
Pressure Testing and Dye Testing were used to investigate the symptoms and confirm the cause: faulty toilet cistern mechanism confirmed.
Google Reviews ★★★★★ 5.0 Rating 70+ Reviews Read Reviews- ✓ Leak Located
- ✓ Non-Destructive Investigation
- ✓ Minimal Disruption
- ✓ Repair Completed
The Challenge
Continuous Water Usage With No Visible Leak
The property was experiencing unexplained high water consumption. Smart meter data suggested continuous water usage despite no obvious visible leak.
- ✓ Smart meter data showed continuous water usage
- ✓ No obvious visible leak was present
- ✓ High water consumption required investigation
- ✓ Internal fittings and pipework needed testing
Investigation
Investigation Evidence
Selected photos and videos from the investigation sequence showing the evidence-led approach used on site.
Investigation
Pressure And Dye Testing Investigation
Engineers carried out pressure testing and dye testing throughout the water system.
Findings
Faulty Toilet Cistern Mechanism Confirmed
The excessive water usage was traced to a faulty toilet cistern mechanism that was allowing water to continually pass into the toilet pan.
- Pressure testing helped assess the water system
- Dye testing confirmed water passing through the toilet cistern
- The fault was isolated to the cistern mechanism
- The findings explained the continuous water usage
Outcome
Faulty Mechanism Replaced
- ✓ Leak Located
- ✓ Non-Destructive Investigation
- ✓ Minimal Disruption
- ✓ Repair Completed
The faulty mechanism was replaced and post-repair testing confirmed the issue had been resolved.
Local Coverage
Leak Detection In Guildford
This investigation was completed in Guildford, Surrey.
We regularly carry out leak detection investigations across Guildford and surrounding areas.
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